Runbooks Missing from the Service Manager Console

Sometimes when you create a Runbook in Orchestrator and then synchronise the Orchestrator connector the Runbook doesn’t appear in the Runbooks view in the Service Manager Console.  This is because the Orchestrator authorisation cache hasn’t updated yet to allow the connector access to the folder / Runbook.

Run the following SQL script against the Orchestrator database to resolve the issue:

TRUNCATE TABLE [Microsoft.SystemCenter.Orchestrator.Internal].AuthorizationCache

 

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